Terms of Service

Last updated: February 16, 2026

Welcome to InfyPress. These Terms of Service (“Terms”) govern your access to and use of the InfyPress website at infypress.com, our WordPress plugins, and all related services. Please read them carefully.

By accessing our website, creating an account, or using any of our products, you agree to be bound by these Terms. If you do not agree, please do not use our services. You must be at least 18 years old or the age of legal majority in your jurisdiction to use our services.

1. Definitions

Throughout these Terms, the following definitions apply:

  • “Services” refers to the InfyPress website, plugins, customer support, documentation, and all related offerings.
  • “Software” refers to our WordPress plugins, including AI Image SEO Optimizer, AI Meta Optimizer, AI Content Optimizer, and AI Keyword Optimizer, as well as their Pro versions.
  • “User” or “You” refers to the individual or entity accessing or using our Services.
  • “We,” “Us,” or “Company” refers to InfyPress.
  • “Content” refers to text, images, data, and other materials processed through our Services.
  • “Subscription” refers to a paid plan granting access to Pro features.

2. License Grant

2.1 Free Plugin License

Our free plugins (AI Image SEO Optimizer, AI Meta Optimizer, AI Content Optimizer, AI Keyword Optimizer) are licensed under the GNU General Public License v2 or later (GPLv2+). The full license text is available at gnu.org/licenses/gpl-2.0.html.

Under this license, you have the freedom to:

  • Run the software for any purpose.
  • Study and modify the source code.
  • Redistribute copies.
  • Distribute modified versions under the same GPL license.

You must retain all copyright notices and license headers, and distribute any modifications under the GPL.

2.2 Pro Plugin License

Our Pro plugins (AI Image SEO Optimizer Pro, AI Meta Optimizer Pro, AI Content Optimizer Pro, AI Keyword Optimizer Pro) use a split license model:

  • PHP Code: Licensed under GPLv2+, as required by WordPress. May be redistributed under the terms of the GPL.
  • CSS/SCSS, JavaScript, Images, Graphics, and Documentation: Proprietary, copyright InfyPress. These assets may not be redistributed, copied, or shared without written permission.

Your Pro subscription includes:

  • A license key to activate Pro features.
  • Priority support during your active subscription.
  • Automatic updates during your active subscription.
  • Access to Pro documentation and members-only resources.

Your Pro subscription does not include:

  • The right to redistribute Pro plugin files.
  • The right to share license keys with others.
  • Use on more sites than your license tier allows (1-site, 5-site, or unlimited).
  • Support or updates after your subscription expires.

2.3 License Key Terms

License keys are personal and non-transferable. Each key corresponds to a specific license tier. Keys may not be shared, sold, or publicly posted. We reserve the right to revoke keys that are used in violation of these Terms. If your subscription expires, Pro features will be disabled, but the free version of the plugin will continue to function as usual. You will no longer receive updates or priority support.

2.4 Prohibited Actions

You may not:

  • Remove or alter copyright notices or license headers.
  • Redistribute Pro plugin assets (CSS, JavaScript, images, documentation).
  • Share, sell, or publicly post license keys.
  • Circumvent or attempt to bypass license validation systems.
  • Use our trademarks without written permission.
  • Claim authorship of our software.
  • Use the Software for illegal purposes.

Use of nulled or pirated versions of our plugins voids all support rights and may result in account termination.

2.5 GPL Clarification

Per WordPress licensing requirements, all PHP code in our Pro plugins is GPL-licensed. However, support and updates are subscription services and are not covered by the GPL. Non-PHP assets (CSS, JavaScript, images) are separately licensed and proprietary. A valid license key is required to receive support and updates. Redistribution of Pro plugins without authorization violates our proprietary asset licenses.

3. Subscriptions and Payments

3.1 Subscription Plans

We offer the following subscription options for our Pro plugins:

  • Annual: Billed on a recurring yearly basis.
  • Lifetime: A one-time payment for lifetime access to updates and support.

3.2 Payment Terms

All payments are processed securely through Stripe. Prices are displayed in USD unless otherwise stated. You are responsible for any applicable taxes. We reserve the right to change pricing with at least 30 days’ advance notice. Price changes will not affect active subscription periods.

3.3 Auto-Renewal

Annual subscriptions automatically renew at the end of each billing period. You may cancel auto-renewal at any time before your next renewal date through your account dashboard. No refunds are issued for partial billing periods after a renewal charge has been processed. We will send you a reminder before your subscription renews.

3.4 Failed Payments

If a payment fails, we will provide a 3-day grace period and attempt to charge your payment method up to 3 times. If all attempts fail, your access to Pro features will be suspended. Accounts with outstanding balances may be terminated after 30 days.

4. Refund Policy

4.1 30-Day Money-Back Guarantee

We offer a full refund within 30 days of your initial purchase. This guarantee applies to first-time purchases of any Pro plugin product.

4.2 Eligible Refund Reasons

You may request a refund for the following reasons:

  • Technical issues we cannot resolve: You must contact support first so we can attempt to fix the problem.
  • Plugin causes verified site issues: Diagnostic evidence must be provided.
  • Product significantly different from description: Based on documented features.
  • Billing errors: Such as duplicate charges or incorrect amounts.
  • Incompatibility with stated requirements: For example, WordPress or PHP version requirements listed on our website.

4.3 Technical Issue Refund Process

If our plugin causes technical issues with your website:

  1. Contact Support First. We will work with you to diagnose and resolve the issue.
  2. Provide Diagnostic Information. This includes error messages, steps to reproduce the issue, results of conflict testing, and your WordPress Site Health report.
  3. Allow Resolution Time. We may need up to 14 business days to investigate.
  4. Refund if Unresolved. If we are unable to fix the issue, you will receive a full refund.

4.4 Not Eligible for Refund

Refunds are not available in the following cases:

  • Subscription renewals (you must cancel before the renewal date).
  • Change of mind after the 30-day period.
  • User error or misconfiguration.
  • Third-party plugin or theme conflicts not caused by our code.
  • Server or hosting configuration issues.
  • Issues caused by third-party AI services (OpenAI, Google, Anthropic).
  • Features working as documented but not meeting your expectations.
  • Use of nulled or pirated plugin versions.
  • A refund has already been granted for the same product.

4.5 How to Request a Refund

To request a refund, you can either:

  • Email [email protected] with the subject line “Refund Request” and include your order number, purchase email, and reason for the refund.
  • Submit a request through our support form with the subject “Billing Question.”

Refunds are processed within 5-10 business days to your original payment method.

4.6 After a Refund

Once a refund is issued, your license key will be deactivated and access to Pro features will be removed. You may continue using the free version of the plugin.

5. Acceptable Use

5.1 General Prohibited Uses

When using our Services, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Distribute malware or malicious code.
  • Attempt to gain unauthorized access to our systems or other users’ accounts.
  • Interfere with or disrupt the operation of our Services.
  • Use automated means to scrape or abuse our Services.
  • Resell access to our Services without authorization.
  • Harass, abuse, or threaten others.

5.2 AI Feature Usage

When using AI-powered features in our plugins, you acknowledge and agree that:

  • You are responsible for the content you submit to AI services.
  • You will not submit illegal, harmful, or rights-violating content.
  • You will not use AI outputs for automated decisions affecting employment, credit, or housing.
  • You will not use AI outputs to impersonate real individuals without consent.
  • You will not use AI outputs as professional advice (legal, medical, financial) without appropriate oversight.
  • You must comply with the terms of service of each AI provider you use (OpenAI, Google, Anthropic).
  • You should disclose AI-generated content to end users when required by law or best practices.

5.3 Content Responsibility

You retain ownership of your content. By using our Services, you grant us a limited license to process your content solely for the purpose of delivering our Services. This license terminates when you delete your content or your account.

5.4 Your Personal Information

We do not sell, share, or disclose your personal information to third parties for their own purposes. Any data we collect is used solely to provide and improve our Services as described in our Privacy Policy.

6. AI Services and Third-Party Terms

6.1 AI Provider Dependencies

Our plugins’ AI features integrate with the following third-party services:

By using AI features, you agree to comply with each provider’s terms of service.

6.2 API Keys

You provide your own API keys from the AI providers you choose to use. You are responsible for all costs incurred from those providers. You must keep your API keys secure and confidential. While we encrypt API keys stored on your WordPress site, we are not liable for unauthorized access or misuse of your keys.

6.3 AI Disclaimers

AI outputs are provided “as is” without warranty of any kind. AI-generated content may contain errors, inaccuracies, or biases. You are solely responsible for reviewing and verifying all AI-generated content before use. AI outputs do not constitute professional advice of any kind.

6.4 Service Availability

AI features depend on the availability of third-party services. We are not responsible for outages, changes, or discontinuation of services by AI providers. Features available in our plugins may change based on updates to provider APIs or terms.

7. Quality Assurance and Compatibility

7.1 Our Quality Standards

InfyPress plugins are developed following industry best practices, including:

  • Testing with the official WordPress Plugin Check (PCP) tool.
  • Compliance with WordPress Coding Standards (WPCS).
  • Security scanning with WPScan vulnerability detection.
  • Static analysis with PHPStan and automated testing with PHPUnit.

7.2 Compatibility

  • WordPress: Tested with the latest WordPress version and 2 prior major versions.
  • PHP: Supports PHP 7.4 and above, including PHP 8.x.
  • Browsers: Modern browsers (Chrome, Firefox, Safari, Edge) – latest 2 versions.

7.3 Limitations

While we follow WordPress best practices and conduct rigorous testing, we cannot guarantee compatibility with all third-party plugins and themes. The WordPress ecosystem contains over 60,000 plugins with varying quality standards. Custom code modifications and hosting environment variations may also affect performance.

8. Plugin Conflicts and Website Issues

8.1 Our Responsibility

We are responsible for bugs in our plugin code, features not working as documented, security vulnerabilities in our code, and issues caused by our plugin updates.

8.2 Your Responsibility

You are responsible for third-party plugin or theme conflicts, custom code modifications to our plugins, server or hosting configuration issues, using our plugins on unsupported WordPress or PHP versions, maintaining backups, and testing updates on a staging environment before deploying to production.

8.3 Conflict Diagnosis

If you experience issues, we recommend the following steps:

  1. Back up your site before any troubleshooting.
  2. Use the Health Check & Troubleshooting plugin to isolate issues.
  3. Deactivate all other plugins and test with only our plugin active.
  4. Switch to a default WordPress theme (e.g., Twenty Twenty-Four).
  5. Check your error logs (enable WP_DEBUG or review hosting logs).
  6. Contact our support team with the diagnostic information gathered.

8.4 If Our Plugin Causes Issues

If our plugin is determined to be the sole cause of website issues, we will work to resolve the issue promptly. If the issue cannot be resolved, you are eligible for a full refund under our refund policy. We may provide temporary workarounds while investigating. Critical security issues will be patched within 24-48 hours.

8.5 Website Issue Disclaimer

InfyPress shall not be liable for website downtime, data loss, lost revenue, or other damages arising from: conflicts with third-party plugins or themes; custom code modifications; improper installation or configuration; hosting or server environment issues; failure to maintain backups; or use on unsupported platforms. Users are responsible for testing plugins on staging environments before deploying to production websites.

9. Support Services

9.1 What Is Included

With an active Pro subscription, you have access to the following support:

  • Installation and activation assistance.
  • Configuration guidance.
  • Bug reporting and resolution.
  • Feature usage clarification.
  • Update-related issue resolution.
  • Access to documentation.

9.2 What Is Not Included

Our support does not cover:

  • Custom development or code modifications.
  • Third-party plugin or theme conflict resolution.
  • Server or hosting configuration.
  • SEO strategy or marketing advice.
  • Training beyond our documentation.
  • Website design or development.
  • Data migration services.

9.3 Response Times

We aim to respond within the following timeframes:

  • Critical (site down, security issue): 24 hours
  • High (feature broken, blocking issue): 48 hours
  • Normal (general questions, how-to): 72 hours
  • Low (feature requests, suggestions): 5 business days

These are target response times, not guarantees. Business days exclude weekends and US holidays.

9.4 Support Channels

9.5 Support Termination

We may decline or terminate support if your subscription has expired, if you are abusive toward support staff, if the issue is clearly outside the scope of our support, if you refuse to perform basic troubleshooting steps, or if use of a nulled or pirated plugin is detected.

10. Intellectual Property

10.1 Our Intellectual Property

The InfyPress name is our trademark. Our website design, content, and documentation are protected by copyright. Icons used in our products are Material Icons by Google, licensed under the Apache License 2.0. All rights not expressly granted in these Terms are reserved.

10.2 Your Intellectual Property

You retain full ownership of your content. By using our Services, you grant us a limited license to process your content solely to deliver the Services. This license terminates when you delete your content or close your account.

10.3 Feedback

If you provide feedback, suggestions, or ideas about our products, we may use them without any obligation or compensation to you. You are not required to provide feedback.

11. Disclaimer of Warranties

The Services and Software are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that: (a) the Services will meet your specific requirements; (b) the Services will be uninterrupted, timely, or error-free; (c) results obtained from the Services will be accurate or reliable; or (d) any defects in the Software will be corrected.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

In no event shall InfyPress be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, business interruption, cost of substitute services, or any other intangible losses.

Our total aggregate liability for all claims arising out of or relating to these Terms or the use of our Services shall not exceed the greater of: (a) the amounts paid by you to InfyPress in the twelve (12) months preceding the claim; or (b) one hundred dollars ($100 USD).

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless InfyPress and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Content you submit through the Services.
  • Your violation of applicable laws.

14. Termination

14.1 Termination by You

You may cancel your subscription at any time through your account dashboard or by emailing [email protected]. Cancellation takes effect at the end of your current billing period.

14.2 Termination by Us

We may suspend or terminate your account if you breach these Terms, violate our Acceptable Use Policy, fail to pay fees, or if required by law. We may also terminate accounts if we discontinue our Services.

14.3 Effect of Termination

Upon termination:

  • Access to Pro features ends immediately.
  • Free plugin versions will continue to function under the GPL license.
  • We retain your account data for 30 days, then securely delete it.
  • You may export your data before termination.
  • Accrued obligations and payment amounts owed survive termination.

14.4 Survival

The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

15.2 Informal Resolution

Before filing any formal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will make good-faith efforts to resolve disputes within 30 days.

15.3 Binding Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration may be conducted in Wilmington, Delaware, or remotely. The arbitrator’s decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

15.4 Class Action Waiver

You agree that any dispute resolution will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15.5 Exceptions

Notwithstanding the arbitration agreement, either party may seek injunctive relief in court for intellectual property disputes, and either party may bring claims in small claims court if eligible.

15.6 Opt-Out

You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms.

15.7 EU Consumer Rights

If you are a consumer in the European Union, nothing in these Terms affects your statutory consumer rights. You may bring legal proceedings in the courts of your country of residence. You may also use the European Commission’s Online Dispute Resolution platform.

16. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and InfyPress.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer these Terms without our written consent. We may assign our rights to a successor or affiliate.
  • Force Majeure: We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, government actions, pandemics, or infrastructure failures.
  • Notices: We may send notices to you via email to the address associated with your account. Notices to us should be sent to [email protected].
  • Relationship: These Terms do not create a partnership, joint venture, employment, or agency relationship between you and InfyPress.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will provide at least 30 days’ advance notice by posting the updated Terms on this page and sending an email to the address associated with your account.

Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using our Services before the new Terms take effect.

Previous versions of these Terms are available upon request.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

InfyPress
Wilmington, Delaware, USA